The Challenge
Billing errors damage customer trust and cause revenue leakage. Disparate systems make it hard to catch mismatches in entitlements, payments, and invoices before customers receive them.
Our Solution
Automated reconciliation of billing, payment, and entitlement data to prevent errors before invoices are sent. Cross-system validation ensures accuracy across all billing touchpoints.
Business Impact
- Prevented revenue leakage
- Improved customer trust
- Automated error detection
- Reduced manual reconciliation
- Pre-invoice validation
Comprehensive Billing Reconciliation
Clockspring validates billing data across systems to catch errors before invoices reach customers:
Multi-System Reconciliation
Compare billing data from Zuora, payment records from Stripe, customer details from Salesforce, and entitlements from your database to detect discrepancies.
Pre-Invoice Validation
Run validation checks before invoices are generated to catch mismatches in pricing, entitlements, or payment status.
Exception Handling
Route billing errors to finance teams for review with complete context including customer history and system discrepancies.
Revenue Protection
Track and report on prevented billing errors, revenue leakage, and reconciliation metrics across all systems.
Systems Involved
Notes: Supports integration with major billing platforms, payment processors, CRM systems, and custom entitlement databases. Validation rules can be customized for specific business logic and billing models.
How It Works (60 seconds)
- Extract: Pull billing data from Zuora, payment records from Stripe, customer data from Salesforce, and entitlements from your database.
- Validate: Compare data across systems to detect mismatches in pricing, entitlements, payment status, and customer information.
- Alert: Route errors to finance teams for review before invoices are sent, preventing customer-facing billing issues.
- Data extraction: Pull from Zuora API, Stripe API, Salesforce API, and entitlement database
- Data normalization: Transform data formats for comparison
- Validation rules: Apply business logic for billing accuracy
- Error detection: Identify mismatches and anomalies
- Exception routing: Send errors to appropriate teams with context
- Audit logging: Track all validation runs and error resolutions
- Reporting dashboard: Monitor billing quality and error trends
Built‑in Safeguards
- Data validation: Verify data quality before running reconciliation
- Rule testing: Test validation rules before applying to production
- Audit trails: Complete history of all reconciliation runs and errors
- Error prioritization: Focus on high-impact billing discrepancies first
- Performance optimization: Efficient queries minimize system impact
Ready to Protect Your Revenue?
Stop billing errors before they reach customers. Ensure accuracy across all billing systems and maintain customer trust.